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Categories Control Center
Created by Zachary Helbert
Created on Dec 5, 2025

Self-service copy alert email to person who starts it

How: When a self-service copy is performed, the email to notify that it is complete, currently does not go to the person who started it. For us, it goes to our partner admin account email.

Why: It would be better if the person who performed the copy, knew when it finished

For Who: All Control Center users

Impact: Improvement to process for copying. Remove need for another person to get involved

Additional context: Any time we perform an environment copy, the email goes to our partner admin account and that group has to then notify the rest of our PIM team to determine who performed the copy so that they know that it finished.


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